UPDATE: Wednesday, June 24, 2026 - 12:45 PM
We are pleased to report that the issues with our computer system have been resolved.
NOTICE: Wednesday, June 24, 2026 - 10:20 AM
The City of Shelby is currently experiencing an issue with our computer system. Please note that during this time when you call or visit the Customer Service counter at City Hall, Customer Service Representatives are unable to provide account information such as the balance owed on your account.
Account information can be obtained at the Outdoor Payment Kiosk behind City Hall or by clicking here.
We will post an update when the issue has been resolved.
Thank you in advance for your patience.