Sanitary Sewer

Press Enter to show all options, press Tab go to next option



Our Sanitary Sewer Department is responsible for the management, maintenance, cleaning andfield_operations_1
inspection of 211 miles of gravity sewer and force main lines with 19 lift stations. The City also maintains five (5) lift stations for Fallston and three (3) for Kingstown. Other responsibilities include maintenance of 82 miles of utility right of ways.

field_operations_2This department employs 14 highly trained full time employees.  Our personnel hold State certifications and NC Water Treatment facility certifications.

In order to provide quality service to our customers, interruptions to service are quickly resolved as employees are on call 24 hours a day, seven days a week to correct any problems occurring on the City’s wastewater delivery system.   Being highly visible to the public as they work along or near streets throughout the City, the department practices work safety in order to protect employees while fulfilling our commitment to provide service in a responsive and reliable manner.

Other Important Information


For more information, contact:

Mark Swink, Field Operations Superintendent/ORC
Adam Howell, Distribution/Collection Crew Supervisor/ORC


George W. Clay, Jr. Utility Operations Center

824 W Grover Street, Shelby, NC 28150

(PO Box 207, Shelby, NC 28151-0207)

Phone: 704-484-6840 * Fax: 704-484-6808

Office Hours: 7:30 am – 4:00 pm Monday - Friday


Before construction, excavation or digging is done on your premises, call 811 to have underground utility owned lines located and marked.


Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer