Can I get a "Children Playing" sign installed on my street?
The City does not install these type of signs. The streets are for the movement of traffic and the City does not endorse the use of the streets for play areas.
Emergency Street Contact:
Call 704-484-6845, Shelby Police Department
How can I find out when my trash pick up day is?
Call our administration office at 704-484-6846 or search our Sanitation Department webpage for more information about trash pick and scheduling.
How do I know the speed limits? Several streets have no signs.
In North Carolina and the City of Shelby the speed limit on the open highway is 55 MPH and on residential streets 35 MPH unless a sign is posted showing a different limit. Several residential areas in Shelby are 25 MPH and there are many major streets that are 45 MOH and these limits are posted. When traveling stay alert.
How do I report a burned out or mal-functioning traffic signal?
Traffic signals in the city of Shelby may be maintained by either NCDOT or the City. Please call the Administration Office at 704-484-6846 or Customer Services at 704-484-6866 to report these problems.
How do I report a missing or damaged sign?
Call the Administrations Office at 704-484-6846 or Customer Services at 704-484-6866.
How do I report a missing or damaged street sign?
Contact our Administration Office at 704-484-6846 to report sign problems.
How do I report abandoned vehicles?
Contact City of Shelby's Building Inspection Department at 704-484-6805.
How do I report nuisances like abandoned vehicles, overgrown lots and dilapidated housing, or pest problems with rodents and snakes?
Concerns such as abandoned vehicles, overgrown lots, dilapidated housing, and problems relating to pest are not a part of solid waste collection or street clean up. These issues are addressed by the City of Shelby's Building/Planning Department they may be contacted at 704-484-6829
How do I report potholes, storm drains, tree/bushing need trimming, sidewalk repair, or right-of-way inquires?
Call our administration office at 704-484-4846 or email us about your inquiry or concern, with as much detail on the address, location, and description as possible to: firstname.lastname@example.org
I am ready for a new driveway. How do I get a permit?
Contact Building / Planning Services for a permit at 704-484-6829.
I have a dead animal in front of my house on the street. Can you remove it?
For dead animal removal, call 704-484-6846 during business hours Monday-Friday, 7:30am - 4:30pm.
I saw water flowing out of a manhole/toilet/drain. Who do I call?
Customers who observe a manhole or storm drain overflow should report these to the Public Works Department between the hours of 7:30-4:30 at 704-484-6846 or after hours at 704-484-6845. If you observe overflow from your toilet please report to Customer Services at: 704-484-6866.
I've noticed deep water buildup on the roads after a heavy rain. Who do I call?
In case of street drainage problems, call the Public Works Administration Office at 704-484-6846.
Who do I call about bushes blocking the visibility at an intersection?
Sight distance complaints may be made by calling the Administrations Office at 704-484-6846.
Who do I call about new or re-surfacing road schedules?
Contact Ben Yarbro at 704-484-6840
Why is traffic signs replaced when they look OK?
Replacing traffic signs stolen or vandalized costs $120.00 per sign to replace. All signs are routinely replaced as they become faded and lose their reflectivity. They may look OK in the daytime but at night they are not as bright as required and are hard to see. Safety of the traveling public is very important.