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Department: Customer Services
WELCOME
to the
City of Shelby’s Customer Services Department
The goal of the Customer Services Department is to provide
our customers with courteous and responsive services, as well as uniform
procedures, rates and charges that will treat all customers in a fair and
indiscriminate manner.
Customers may obtain the following account information
and services by using eCARE, our new online customer account information system. Click here to get started.
Account Balances and Web Bills |
Utility Rates and Online Forms |
Make A Payment by Credit Card or eCheck |
Due Dates and Scheduled Disconnect Dates |
Report a Problem or Provide "Moving?" information |
Usage,Balance and Meter Reading History |
& PAY ON-LINE
Receive personalized energy information below-
Energy Depot is an integrated suite of online resources designed to answer your energy questions. To get started, click here.
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