Deborah Jolly - Director
(704) 484-6471

  • Recruitment and Employment
  • Employee Relations
  • Pay and Classification

Heather Black - Benefits Coordinator
(704) 484-6807

  • Benefits administration
  • Payroll Processing and Maintenance
  • Human Resources Information Systems

Aaron Archibald - Safety & Risk Coordinator
(704) 484-6470

  • Safety and Risk Coordinator
  • Worker's Compensation
  • Liability Claims


About Human Resources

The Human Resources Department is responsible for providing employee relations and services for over 325 full-time, 65 part-time and approximately 70 seasonal employees. 

Major responsibilities of the Human Resources Department are to ensure that employees are managed fairly, well-trained, supported, and assigned job duties to accomplish City business goals in a cost-effective, efficient and safe manner.  This is achieved by being visible and available to employees; new employee orientation; pay and classification management; safety and loss control; policy development and interpretation; processing pay; training and development; employee service and recognition; employee communications; benefits administration; and performance evaluation.

Human Resources Mission Statement

Our mission is to provide a full spectrum of services which allows the City of Shelby to recruit and retain the most qualified, competent and motivated employees for its workforce.  These services shall be provided in a responsive and friendly manner with a focus on safety, equal opportunity and a harassment-free work environment for all.


Contact Mailing
P.O. Box 207
Shelby, NC 28151

Street Address
300 S. Washington St.
Shelby, NC 28150

Fax Number:
(704) 471-0508




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