Grover/Morgan Waterline Project Update: April 21, 2017: The next phase of the new 24” waterline installation will start on Monday, April 24th. Morgan St. will be closed between W. Grover St. and Lee St. through Friday, April 28th; weather permitting. Construction crews will maintain access for local traffic only.
The City appreciates your cooperation with this critical infrastructure improvement. If you have any questions, please contact Customer Services at 704-484-6866.
Water main break being repaired today (Thursday, Nov. 29) on Brookwood Drive
The City of Shelby will be repairing a water main break in the 1200 block of Brookwood Drive (between Cherryville Road and Circleview Drive). Expect temporary water outages and a partial lane closure on Brookwood Drive. We anticipate the repairs to be completed by 3:00 pm.
If you experience discolored water after this time:
• Turn on your faucets and if you encounter discolored water, run cold water for a few minutes allowing new water to work its way into your pipes. If the water is not clear, wait a few more minutes and check again. In some cases, there may be slight discoloration for a few hours. This discoloration only affects the appearance of the water; it does not affect the taste or water quality.
• Avoid washing laundry until the water runs clear at the tap, then wash a load of dark clothes first.
• If pressure or volume seems low, check your faucet screens for trapped particles.
We value you as a customer and apologize for any inconvenience this may cause you. If you have any questions, please contact Customer Services at 704-484-6866.